Shipping Policy

Thank you for choosing dreamleo! It is our pleasure to offer you a fast, effective, and smooth service. Being a digital services company providing web hosting, domain registration, and related services, our delivery process is as efficient as possible. Below is a comprehensive guide to how we deliver your digital products.

1. Digital Product Delivery

All products at dreamleo, such as web hosting plans, domain registrations, SSL certificates, and website builder tools, are digital services. These are delivered via email immediately after purchase, ensuring quick and simple access.

2. Delivery Time

Once your order is placed and payment is processed, delivery begins immediately. You will receive an email within 1 hour of purchase containing:

  • Account login credentials for services like web hosting.
  • Activation links or instructions to activate your services.
  • Domain management information for domain-related purchases.
  • Additional product-specific details relevant to your purchase.

In rare cases of high demand or technical issues, delivery may take slightly longer.

3. Email Delivery

All products are dispatched to the email address provided during checkout. Ensure that the email address is valid and accessible. After processing, you will receive:

  • Order confirmation email.
  • Delivery email with activation links, credentials, and details.

If you haven’t received the email within an hour, please check your spam/junk folder or confirm your email address.

4. What If My Email Is Not Received?

If the email isn't received, follow these steps:

  • Check your spam/junk folder.
  • Ensure the email address provided during checkout is correct.
  • Verify payment was processed successfully, especially for methods requiring additional verification.

If the issue persists, contact our support team for assistance.

5. Connecting Customer Support

For any issues, you can contact our support team via:

  • Email:info@dreamleo.com
  • Live Chat: Available 24/7 on our website.
  • Phone Support: +91 1234567890

6. No Physical Shipments or Delivery Charges

Since all our products are digital, there are no physical shipments or shipping costs involved. You can access your purchased services almost instantly after making an order.

7. Order Status and Tracking

For digital products, there is no physical tracking. However, you will receive:

  • Order confirmation email immediately after purchase.
  • Product delivery email with credentials and activation links.

8. Security and Privacy

We protect your personal and payment information using secure, encrypted gateways. Your data is handled with utmost confidentiality and is never shared without your consent.

9. Refund and Cancellation Policy

Digital products are non-refundable once purchased. For more details, refer to our Refund Policy or contact support for assistance.

10. Contact Information

If you have questions or need assistance, reach us at:

  • Website: dreamleo.in
  • Email: info@dreamleo.com
  • Phone: +91 1234567890